Remote Tenant Configuration

When a remote tenant is created, it is automatically added to the list of tenants in the Master Tenant Dashboard. To connect a remote tenant to your multi-tenant installation of NAKIVO Backup & Replication, follow the steps below:

  1. Provide the remote tenant with the credentials created for the remote tenant user, as well as your hostname/IP address and Director port number (4443 by default). In addition, you will need to open a separate listening port for communication with the remote tenant's instance (port 6702 is used by default). For more information on the required TCP ports, see the MSP Console section in Feature Requirements.

  2. The remote tenant must go to Settings > MSP in their own instance of NAKIVO Backup & Replication and add the MSP using the above information, and then click Add.

  3. A popup with certificate details appears. The remote tenant should click Apply to add the MSP to the MSP tab.

  4. In your Master Tenant Dashboard, the remote tenant should now have a green Connected icon on the tenant card. Clicking on the remote tenant’s name allows you to drill down and monitor their instance.

For more information on tenant-side MSP Console configuration, refer to Adding an MSP.